Learn to deliver truly outstanding customer service to build competitive advantage,
a stronger bottom line and loyal long term customers that make referrals to your business.
In today’s highly competitive business environment, it is no longer good enough to just deliver “good’ customer service.
The bar has been raised and now every member of your organisation has to deliver service that is outstanding.
We have a course to help you to understand why service is so important and it gives you the crucial tips and skills required to deliver world-class service and grow existing and new client relationships.
Click here for more information
The Illawarra ITeC is a Not for Profit Organisation servicing the Illawarra and Shoalhaven region. We are committed to providing Business support, industry relevant training and community development programs.
Wednesday, 21 August 2013
Tuesday, 13 August 2013
Tuesday, 6 August 2013
Business News - Manage Business Risk - Live Streaming Session
BEC Australia will be running our fifth live stream event
for Small Business Futures on Wednesday 14 August between 6pm & 7.15pm EST.
Following the presentation join an interactive Q&A
session where Karen and other panel members including Jackie Zelinsky - CEO BEC
Australia, Ron Johnston - CEO Australian Centre for Innovation and Don Wright –
University of Western Sydney School of Business, will answer your questions on
managing risk in your business.
All participants for event 5 must register ahead of close of
business Tuesday 13 August in order to be sent the access information on
Wednesday 14 August.
For information to register click here!
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